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FAQs
It's okay to wonder.
Here's what we get asked most. If you don't see your question, just ask — there's no wrong way to reach out.
Watch & Learn
Answers, on camera.
Short, honest video answers to the questions we hear most — straight from our peer support team. Tap any card to watch.
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What is the NorthBound Recovery Regional Recovery Hub?
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Who does NorthBound serve?
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What services does NorthBound offer?
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What do services at NorthBound cost?
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How do I sign up for services?
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When is NorthBound open?
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How does NorthBound fit into the recovery process?
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How can I donate and how are donations used?
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How can I volunteer at NorthBound?
Do I have to give my name?+
No. You can reach out anonymously by phone or through our contact form. We only ask for what's helpful to you.
How much does it cost?+
All of our services are free. There's no cost to reach out or work with us.
What if I'm not ready to stop using?+
That's okay. We meet people where they are. You can just talk — no commitments.
Is this a treatment center?+
No. We're a peer-led recovery community. We can connect you with treatment partners if and when that fits.
Can I bring my family?+
Yes. We support families and loved ones too.
What if I'm in crisis right now?+
If you're in immediate danger or experiencing a medical or mental health emergency, please call 911 right away. For 24/7 crisis and suicide support, call or text 988 — trained counselors are standing by.